The Work of Managementby Jim Lancaster
Author and CEO Jim Lancaster tells a practical and inspiring story on two levels. Itâ€™s a close-up, candid look at his personal transformation as a leader. Itâ€™s also a practical, in-depth, business case study of Lantechâ€™s lean transformation, relapse, and comeback that American manufacturing â€“ and other industries â€” can use to profitably transform themselves. In his engaging story, Lancaster reveals:
- Why Lantech, a stellar lean performer for a decade, struggled over time (like many other companies) to sustain gains and improve financial performance.
- Why 60 to 90 minutes of daily frontline management activities are a CEOâ€™s most important minutes of the day for sustaining and growing their business.
- 8 steps executives can take to lead experiments to create a bullet-proof, real-time daily management system without expensive consultants.
- Why daily management requires a major shift in managersâ€™ mindsets and behaviors from giving orders and judging individuals on performance to asking questions and enabling good work by people at lower levels so metrics are routinely met.
- How daily management and sustainable continuous improvement produces dramatic positive effects on the bottom line.
- What happens in daily huddles where team members review how well they are sustaining gains and staying on track.
- How to practice true lean leadership in which "bosses" truly act like coaches -- not solving Read More